Data Protection

Hm77 Privacy Policy

Your personal data matters to us. Learn how hm77 collects, uses, and protects your information.

Last Updated: January 2026
This privacy policy applies to all services on the hm77 platform. By using the platform, you are considered to have accepted this policy.

1 Introduction

Welcome to the hm77 platform. We believe that protecting your personal data is one of our most important responsibilities. This privacy policy explains in detail how hm77 collects your personal information, why we collect it, how we use it, and how we keep it secure.

Hm77 is an internationally licensed online gaming platform. Our privacy policy is built on international data protection standards. We are committed to keeping your information secure at all times.

This Policy hm77.onl Applies to the website and all associated mobile applications and services. In this document, "we", "our", or "hm77" refers to the entity operating the hm77 platform.

2 What Information We Collect

Hm77 collects various types of information to run its services properly. The categories of data collected are detailed below:

Data type Example Why It Is Collected
Personal identification information Name, date of birth, nationality KYC Verification
Contact information Email, phone number, address Account Management
Financial Information BKash/Nagad number, transaction history Payment processing
Identity documents NID, passport copy Age & identity verification
Device information IP address, browser, operating system Security & fraud prevention
Usage data Game history, login times, bet records Improving Service Quality

Some information is provided directly by you (such as at registration), while other information is collected automatically (such as through cookies or log files).

3 How We Use Your Information

Hm77 uses the data it collects solely for legitimate, specified purposes. Your information is never used for any other purpose without your consent.

  • Account Creation and Management: For managing registration, login, and account settings.
  • KYC Verification: As a legal requirement to verify your identity and age.
  • Payment processing: To securely process deposit and withdrawal transactions.
  • Customer support: To resolve your complaints, questions, and issues.
  • Promotions & bonuses: To deliver relevant offers and rewards to you.
  • Fraud prevention: To detect unusual activity and maintain platform security.
  • Legal Compliance: To comply with licensing authorities and applicable regulations.
  • Service Improvement: To analyze data and improve your experience.
hm77 never sells your data to third parties. Your consent is always obtained before any information is shared for marketing purposes.

4 Data retention & duration

Hm77 retains your data only for as long as needed. All information is stored while your account remains active. Even after account closure, certain data may be retained for a specified period due to legal obligations.

  • Account information and transaction history — minimum 5 years after account closure.
  • KYC documents — minimum 5 years after account closure.
  • Customer service records — retained for up to 2 years after a case is resolved.
  • Marketing consent records — retained for up to 3 years after consent is withdrawn.

Once the retention period expires, data is securely deleted or fully anonymized. Servers are housed in secure data centers accessible only to authorized personnel.

5 Sharing data with third parties

Hm77 never sells your data. However, limited information may be shared with trusted third parties as necessary to operate our services:

  • Payment processors: To process transactions with bKash, Nagad, Rocket, and similar services.
  • Game software providers: Limited data necessary for game operations.
  • KYC Verification Service: Authorized agencies for identity verification.
  • IT and Security Services: For managing the platform's technical infrastructure.
  • Legal and Regulatory Authorities: Under legal obligation.
All third parties are contractually bound to uphold hm77's privacy standards and may not use your data for any other purpose.

6 Cookie Policy

Hm77 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your preferences and settings.
  • Analytical cookies: To understand website usage statistics.
  • Marketing cookies: To show you relevant ads based on your preferences (subject to your consent).

You can disable or delete cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some website features.

7 Your Rights

As an hm77 platform user, you have a number of rights over your own data. hm77 respects these rights and is committed to helping you exercise them.

Your Data Rights

Hm77 gives you full control over your personal data

Right to access your data

You have the right to know what information hm77 holds about you and to receive a copy of it.

Right to rectification

You can request that any inaccurate or outdated information we hold about you be corrected or updated.

Right to erasure

You may request deletion of your data under certain circumstances, provided there is no legal obligation to retain it.

Right to restrict processing

In certain cases, you can request that the use of your data be restricted.

Right to data portability

The right to receive your personal data in a portable format and transfer it elsewhere.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise these rights [email protected] Email us at the address provided. We aim to respond within 30 days.

8 Children's Privacy

Hm77 is strictly an adults-only gaming platform. Collecting data from anyone under the age of 18 is against our policy. We verify age at registration and do not allow minors to create accounts.

If we become aware that data has been collected from a minor, the account will be closed immediately and the data will be deleted.

If you suspect that a minor is using hm77, please notify our support team.

9 Data security measures

Hm77 uses industry-leading security technology to protect your privacy. Our security infrastructure is regularly reviewed and updated.

  • SSL/TLS Encryption: 256-bit SSL encryption is applied to all data transmissions.
  • Two-factor authentication (2FA): Adds an extra layer of security to your account.
  • Firewall & DDoS protection: Server-level protection against cyber attacks.
  • Secure data centers: Your data is stored exclusively on certified, secure servers.
  • Regular security audits: Regular audits by third-party experts.
  • Staff Training: Only trained and authorized personnel are granted access to data.

In the event of a data breach, hm77 will notify the relevant authorities and affected users in a timely manner, as required by law.

10 Privacy Policy Updates

Hm77 may update this privacy policy when necessary. For any significant changes, we will post a notice on the website and notify you at your registered email address.

The date of each update will be noted at the top of the page. Continued use of the platform after a new policy is published will be considered your acceptance of the updated terms.

Keep your account notifications enabled to stay informed about important changes to the Privacy Policy.

11 Get in touch

If you have any questions, comments, or complaints about this privacy policy, please reach out to our dedicated privacy team. We are always ready to help.

  • Email: [email protected]
  • Response Time: Typically within 24–48 hours
  • Live Chat: 24/7 Bangla Support Available

For any data protection requests or to exercise your rights, contact us through the channels above and we will aim to respond within 30 days.

Why hm77 Deserves Your Trust

We prove that your privacy is our priority — not just in words, but in action

International License

Hm77 operates under an international licensing authority. All privacy policies are developed and maintained in accordance with international standards.

SSL 256-bit encryption

Bank-grade SSL encryption is applied to every transaction and data transmission, keeping your information fully secure.

Strict KYC Verification

Every account on hm77 goes through a rigorous KYC process, which helps prevent fraud and ensures the safety of all users.

Your data is never sold

Your personal data is never sold to any third party. We believe the data belongs to you, not us.

24/7 Bangla Support

Our Bengali-speaking support team is available 24/7, seven days a week, for any privacy-related questions.

Regular security audits

Third-party security experts conduct regular audits of hm77's systems to ensure your data remains protected at all times.

A safe and trusted platform

Join hm77 Today

Enjoy world-class gaming with your privacy fully protected. Welcome to the platform trusted by millions of players across Bangladesh.

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